Contact information

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am–5 pm EST — we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Address: Unit 1, Building 10, Lixin Residential Complex, No. 3 Minzhu Road, Baiheyuan Community, Xincheng Subdistrict, Aksu City, Aksu Prefecture, Xinjiang

Phone: +86 147 7541 6056

Email: support@slimpatche.com